Frequently Asked Questions

General Questions

• Where does the name Jedlix come from?
• What countries does Jedlix support?
• Can I request earlier access in my country?
• Is Jedlix GDPR compliant?
• Why does Jedlix have a Jedlix branded app?

Technical and product questions

• Where can I find more technical details of the Jedlix platform?
• Can I demo or test Jedlix services somehow?
• Does Jedlix provide customer and community support when necessary?
• Can I benefit from existing partnerships?

Billing and invoicing

• Do I need to pay or provide credit card information for a demo account?
• How is an active user counted?
• Who should I contact for questions about my invoice?